Customer Service
 | The new TASSIMO system is a revolutionary way to prepare a variety of your favourite hot drinks, so you are likely to have some specific questions. Most of the answers should be here but if there are still any questions that are not answered, please contact us.Contact Us |
Frequently Asked Questions
Click here to find the answers to the questions our customers most often ask. If you have a query, you will probably find the answer here
Frequently Asked Questions
Quick Start Guide
Click here to download the Quick Start Guide. This gives you all the information you need to start operating your TASSIMO machine straight away.
Download Braun (ppt, 650KB)
Download Bosch (pdf, 650 KB)
Descaling Solution
To purchase descaling solution for your Bosch Tassimo machine please visit the following links:
Eastern Canada – Reliable Parts
Western Canada – AP Wagner
Mavea® Water Filters
To purchase additional Mavea® water filters for your Tassimo Suprema please visit the following links: Eastern Canada – Reliable Parts
Western Canada – AP Wagner
User Manual
To download the User Manual for your TASSIMO, click here.
Download Braun (pdf, 2.8MB)
Download Bosch T10/T45 (pdf, 6 MB)
Download Bosch T20 (pdf, 5 MB)
Download Bosch T65 (pdf, 6 MB)
Braun Service Centres
To download a list of the Braun Service centres, click here
Download Service Centers XLS (25KB)
Download Spare Parts Sales Locations XLS (65KB)
Troubleshooting
To download the Troubleshooting-List for your TASSIMO, click here.
